One of the Gold Coasts most successful Strata Management company
Challenge Strata Management (CSM) has been successfully managing Bodies Corporate throughout the Gold Coast since 1995.
For over two decades we have been planning and providing seamless management results for Bodies Corporate of all sizes.
We manage a diverse portfolio from small-medium residential blocks including two-lot duplexes, townhouses and villas to high-rises, mixed-use residential/commercial complexes and layered schemes.
Our teams understand each Body Corporate is unique and we design our solutions to meet the specific needs of each property.
Delivering real life stories to inform, educate and inspire apartment owners and residents
Setting the standard since 1995
Challenge Strata Management (CSM) is proudly part of Smarter Communities, one of the largest Community Management companies in Australia. Nationally we manage over $30 billion of properties across New South Wales, Queensland, South Australia and Victoria.
Our brands include Adelaide Strata & Community Management (ASCM), Challenge Strata Management (CSM), Ernst Body Corporate Management (Ernst), Strata Title Management (STM) and Victoria Body Corporate Services (VBCS).
Together, we have one aligned vision – to deliver smart solutions to create a better lifestyle for people living and invested in communities.
Supporting the Community Managers are specialised teams in insurance, compliance, debt recovery and accounting.
Honesty is one of our core corporate values - doing the right things in a reliable way is how we will engage with you, guaranteed.
We carefully balance business needs with those of the community and always consider the environmental impact of our business operations.
We believe technology is an enabler, that's why we never stop investing in technology that improves your customer experience.
Established in 1995
In 2020 Smarter Communities made a commitment to the Forktree Project located in South Australia’s Fleurieu Peninsula to help improve the health of the planet.
By participating in this project, Smarter Communities has committed to becoming carbon neutral within five years through the plantation of 900+ plants.
This is an ambitious yet achievable target, demonstrating the company’s dedication to restoring and reforesting neglected farmland for the purpose of land regeneration and carbon offsetting as well as re-establishing the native Australian habitat.
As a responsible corporate citizen, Smarter Communities is always prepared to support the community in times of need. This ranges from providing financial support to organisations such as Red Cross, Beyond Blue, Lifeline, St Vincent de Paul Society to team members giving up their time to support charitable organisations/events.
In 2021 we will continue to support those less fortunate than us.
Happy Clients All Across Australia
“We have a mix of owner-occupiers and investors in our building and have never found the ‘right’ way of doing things to satisfy both owners desires, since using CSM we are finally having relaxed BC meetings and all the owners are happy!!”
– Marrisa Stewark
I have dealt with the strata on several different occasions and have always found their level of professionalism one of their strongest qualities. Challenge Strata Management replaced our earlier useless strata managers and the process for all strata related issues is much easier. I would recommend the strata managers for anyone else on the Gold Coast.”
Challenge Strata staff are always available to helpwith inquiries and solutions. Tracey Oshea in accounts is always able to help with any invoice inquiries and very efficient to have Carwoola accounts paid in reasonable time.
Cheryl, Stephanie and Tracey have been great, they are meticulous and get all done in a timely manner. We use challenge for a Commercial site in Southport, a Residential complex in Chevron Island and for a block in Byron bay (Another branch there).
Our manager at CSM, Stephanie Toft, has consistently added value to our scheme’s Body Corporate Committee over many years; she is knowledgeable, professional and a great communicator. We are very happy with the service and value for money provided by Stephanie and the CSM team.
Stephanie always responds to my emails with professionalism and in a timely manner. This is important to me as I live in another state and rely upon emails to make contact and resolve issues relating to my unit on the Gold Coast.